Turley's Florist - Nanaimo flowers

Substitution Policy

Every floral arrangement is designed and delivered for you. We guarantee the delivery of a fresh, beautiful bouquet/arrangement every time. Occasionally, substitutions may be necessary due to seasonal and regional conditions. The overall appearance of the floral item will be very similar.

Occasionally, floral and container substitutions may be necessary to create your bouquet/arrangement due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and colour scheme of the arrangement using flowers of equal value. Additionally, the substitutions of certain containers may be necessary due to increased demand and availability, especially during major holidays. In single flower arrangements, such as an all-rose design or orchids, we will make every attempt to match the flower type.